This course should be undertaken by those in nominated occupational first aid or management roles who are required to establish, maintain, and facilitate the provision of appropriate first aid in the workplace. 

Training will ensure participants can effectively undertake risk assessment as a basis for determining first aid resources, equipment, personnel, and facilities in line with safe work practices, first aid code of practice and relevant state/territory Work Health and Safety Regulatory Authority.  This will include inspections of first aid kits and using checklists for stock ordering, use, recovery, maintenance, and storage. 

Participants will learn to develop and maintain first aid action plans in consultation with relevant parties and take part in incident debriefing or evaluation to improve future operations and address individual needs.

Units Delivered

The following units will be included in your certificate:

HLTAID016 - Manage first aid services and resources

Course Delivery

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

Course Durations

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

Face-to-Face face-to-face contact time of at least 6 Hours
Online with face-to-face assessment face-to-face contact time of at least 1 Hour

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

  • An official form of photo identification (e.g., driver’s licence, passport, or student ID).
  • Participants must have the physical capacity to establish and maintain first aid facilities and equipment
  • To successfully complete this course, students will need to demonstrate the following language, literacy, numeracy and digital (LLND) skills during training and assessment:
    • Learning: I can follow instructions and apply what I’ve learned to solve problems in new situations.
    • Reading: I can read and understand workplace procedures, policies, and equipment instructions.
    • Writing: I can clearly record information and complete workplace reports using correct terms and formats.
    • Oral communication: I can speak clearly and respectfully when giving or receiving information in emergency and non-emergency situations.
    • Numeracy: I can calculate quantities, monitor expiry dates, and keep track of stock levels and budgets.
    • Digital Literacy: Able to use a mobile phone or basic device to read messages, follow online instructions, complete online forms or access learning resources

Online learningStudents must have basic digital literacy skills to navigate online platforms, complete assessments, and access course materials. Before enrolment, students should assess their ability to engage in online learning. Support is available where required. The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and associated assessment tasks.

Delivery mode: Online with face-to-face - The online pre-course learning and theory assessment is expected to take approximately 3.5 hours to complete. These timeframes are estimates. Individuals with prior experience in similar training may complete the online component in less time, while those new to the subject may need more time to complete all the learning content and theory questions.

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

This certificate does not require renewal

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

Performance tasks:

  • Plan and Prepare
    • Conduct a Risk Assessment
    • Develop a First Aid Response Plan
    • Conduct a First Aid Kit Content Check
    • Maintain First Aid Equipment
  • Respond to an Emergency
    • Respond and deploy equipment
    • Complete an Incident Report Form
    • Participate in a Debrief and Evaluation Session

Theory assessment - A written assessment consisting of multiple-choice and short answer questions. 

Students are required to complete a self evaluation against the following core skills as part of the enrolment process. This will allow your trainer to understand any additional support that may be required during the course delivery and assessment.
Learning I can follow instructions and apply what I’ve learned to solve problems in new situations.
Reading I can read and understand workplace procedures, policies, and equipment instructions.
Writing I can clearly record information and complete workplace reports using correct terms and formats.
Oral Communication I can speak clearly and respectfully when giving or receiving information in emergency and non-emergency situations.
Numeracy I can calculate quantities, monitor expiry dates, and keep track of stock levels and budgets.
This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909